Refund policy

Return Policy
 
Please take the time to read over the return policy for returning an item from the store that didn't work for you.

 

RETURN PROCESS:
 
Please allow our team 3-4 business days to process your return once it is received at our warehouse. 
Returned items must remain un-washed and unworn, keeping the original condition upon which you receive it. with mail packaging. 
All items are eligible for return within 14 days of delivery. 
Any item marked FINAL SALE is NOT eligible for return.
Items can be returned for store credit ONLY, issued in the form of a gift card, code, or account credit. We DO NOT issue refunds. 
Include your packing slip with your return, circling the item you are returning. If the packing slip was not included, please make a note of your order number on your return.
Return Shipping charges are non-refundable, unless there was a mistake on our end or your item was damaged in some way when you received it. This
If you are local, we do have a return drop-off located at 21433 County Road 55 Silverhill, AL 36576

 

 DEFECTS: 
If you have received a defective item, please contact customer service within 5 BUSINESS DAYS to inform us of the issue. If we are not notified within five business days of receiving the item, it will no longer qualify for a return or replacement. You must include a photo of the damage/defect with your email. 
We are not responsible for damages to clothing caused by improper care or handling, or incorrect sizing.
 EXCHANGES:
We DO NOT take exchanges.  
 
STORE CREDIT:
 
If you purchase from the WEBSITE- your store credit will be emailed to you, and might filter to your junk mail. Please check there! In order to use the credit you will apply the code at checkout where it asks for codes and discounts. 
If you purchase from the COMMENTSOLD APP- your store credit will be issued to your commentsold account, and you will find it at checkout. 
To start a return, you can contact us at cecemariesboutique@gmail.com. Please note that returns will need to be sent to the following address: 21433 County Road 55 Silverhill, AL36576



You can always contact us for any return question at cecemariesboutique@gmail.com.